Business Process Outsourcing

Overview

Neural IT with excellent staff on board has partnered with leading Law firms to support them on various fronts. Right from generating new claims, association of incoming documents, payment processing & merging of outgoing documents, Neural IT has provided end to end solution to its extreme clientele. Hiring new paralegals is something that hasn’t bothered our clients from the time Neural IT has partnered with them. Blessed with different time zone, Neural IT takes over the work of processing everything overnight so when the law firm looks at starting their operations in the morning they have everything ready in their hands. Right from reconciliation of whatever was assigned we also provide custom reports to each dept which proves that they are always in safe hands when it comes to dealing with services.

Some of the current deliverables are as follows:

Data Entry:

Highly competent Neural IT staff with eye for detail works on every file that comes to the office. This process includes screening different documents provided by the clients and entering relevant information in the system for generating claims. Association of the document follows & the ends with Quality checks. Each and every claim is delivered to the client with precision and also coded which makes sure they reach the next stage of life cycle. Neural IT has consistently maintained the accuracy level of 99.8 % on all its deliverables.

Data Scrubbing:

Each and every claim at different levels of life cycle has to be reviewed for best practices of collections. Managing high volume cases was never a problem for our clients since the time they have partnered with us. State of the art scheduled programs comprehensively incorporates each and every pre-requisite information needed to process a file and rolls it to appropriate task. The team then scrubs the case and moves the file to appropriate legal workflows. Be it Judgments, Trials or Motions, our team preps each file to perfection which helps the Attorneys to make the best appearances they could ever think of.

File Association:

Neural IT completely understands the criticality of each incoming document our clients may receive. Each and every document is assigned to the highly trained staff at Neural IT for association and further processing. Each document goes through detailed screening which is then added to the relevant case files under appropriate document types which are customized. This is extremely helpful to the attorneys when they want to look at any precise documents without going through all the case documents. Neural IT staff also codes the case files which takes the files to next level of processing. The incoming documents are either scanned or electronically transmitted to Neural IT. This helps our clients to remain paperless and also save costs.

Payment processing:

Managing finance could never be that easy. To support the state of the art finance module Neural IT has provided to the clients, our back office service works in tandem with the finance dept to complete the payment cycle. The payment instruments are scanned to the Neural IT staff who then takes over and applies it to the appropriate files with precision. Each and every penny assigned is reconciled and reported to the clients with accuracy. Neural IT has been processing this for years now for different clients with 100 % accuracy which enables our clients to bank on us.

Workflow Administration:

Neural IT has taken over the entire operations for some of the clients which has exceeded the expectation of getting best services at affordable prices. Each and every workflow is designed by our on board highly trained project managers who closely work with each dept heads all the time. Be it setting up a new process or changing the existing one’s. Neural IT has always done so with ease. Every client dept heads are assigned relationship managers who ensure that deliverables are done with precise timing and accuracy. End to end reporting takes care of deliverables and peace of mind for our clients. Each and every stage of workflow is closely monitored and progress reports are sent to the clients/business owners periodically which helps them to achieve their business goals and vision with perfection.