Key Benefits:
- Cost-Effective Expertise: Gain access to experienced legal experts at a fraction of the cost.
- Flexibility and Scalability: Adjust your paralegal needs based on case load without the overhead of hiring full-time staff.
- Rapid Turnaround Time: Our dedicated project managers ensure timely delivery of all paralegal tasks.
- Information Security: Rest assured with our ISO 27001 Certified, GDPR and HIPAA-compliant services.
Our Services:
- Arbitration Support Services: Expert handling of arbitration processes, increasing success rates in claims.
- No Fault Legal Support: Specialized assistance in managing no-fault insurance cases.
- Medical Record Retrieval: Efficient retrieval of medical records, vital for case preparation.
- Intake Services: Streamlined client intake process ensuring accurate and complete data capture.
- Data Entry Services: Precise data entry, crucial for legal documentation and record-keeping.
Why Do Law Firms Choose Neural IT for Virtual Assistance?
- Expertise in Personal Injury Law: Deep understanding of the intricacies involved in personal injury cases.
- Customized Support: Services tailored to meet the unique needs of each attorney.
- Advanced Technology: Utilizing the latest in legal technology for efficient service delivery.
At-Fault / No-Fault Arbitration Process -
Highly competent Neural IT staff, with an eye for detail, works on every file that is shared by the client.
This process includes screening different documents provided by the clients and entering relevant
information into the system for generating claims.
We offer Data Entry, Data Scrubbing, File Association and Arbitration Support Services.
Each and every claim at different levels of the life cycle has to be reviewed for best practices of
collections. The Neural IT team scrubs the case and moves the file to appropriate legal workflows. Be it
Judgments, Trials or Motions, our team preps each file to perfection.
Neural IT completely understands the criticality of each incoming document our clients may receive. Each
and every document is assigned to Neural IT’s highly trained staff for further processing. Each document
goes through detailed screening which is then added to the relevant case files under appropriate
document types which are customized. Neural IT staff also codes the case files which takes the files to
next level of processing.
Arbitration is a method of resolving disputes without going to court and has become the best means to
resolve a claim. We have more than a decade of experience in helping law firms file claims with AAA along with the feature to custom modify each package based on the nature of claims. This, in turn,
increases the chances of winning the claim in first go.
Cases with no policy violations are quickly filed in Arbitrations. Our expert team has an eye for detail to
perfectly review viable claims that could churn those Bills into monies when it comes to filing claims with
AAA. E-filing claims and ensuring confirmations are perfectly received will make sure that none of the
claims are missed by the ADR teams.
Some of the main activities we handle for our clients:
- Claims generation.
- Automated process of AR1 form generation and E-filing cases with complete package
&reconciliation. - Review and updation of information received from AAA and respondent’s during conciliation.
- Posting and reviewing settlement offers from AAA portal.
- Record settlements and generation of Stips.
- Follow up on settled claims.
- Calendaring cases for Arbitration hearings.
- Customized packaging of cases for attorneys appearing for hearings along with appearance
sheets. - Review and updation of hearing results & Awards.
- Payment follow ups.
- Payment postings.
- Filing complaints on unpaid claims.
- Document associations.
Medical Record Retrieval Process -
Medical Record Retrieval is a lengthy process and requires to be handled with patience. It involves
sending proper authorizations, keeping in touch with the facility by calling them.
A good communication at non-disturbing intervals, calling at apt timings, speaking up to point and getting
our records from the facility within stipulated time is a skillful job. Our team of voice operators possess all
the following skills which they have acquired by working for multiple clients and by speaking with medical
providers and medical facilities across all USA zones over a period of years.
- Automated Call follow-ups
- Calling as per specific medical facility timings and as per Time Zone
- Versatile Spoken English
- Understanding of end to end process of retrieval
- Troubleshooting and prompt actions as per call responses.
- Good knowledge of HITECH and HIPAA Act for invoice negotiation
- Adequate knowledge of different type of medical reports
- Proper saving of call recordings which are easily accessible
- Competitive and Affordable Rates
Intake Process -
The Neural IT Data processing team can support your firm with all the case management tasks. Neural IT
makes it simple to transition from managing a lead to managing a case. It’s easy to convert a “lead” into a
“client” within Neural IT, and all the data you capture during the intake process can be entered to open a
matter in case management software. You can ensure of data consistency and duplicate data entry
hurdles.
Our experienced intake team conducts data entry, calling, and drafting of case opening letters. Our
efficient team is also acquainted with setting up personal injury claims with insurance companies. We
draft all imperative letters, which notify about the personal injury claim to the employer, medical providers,
insurance companies, and at-fault parties, and request the pertinent documents required to litigate the
claim.
