Careers

If you have the qualifications and the drive, there is no limit to how far you can go at Neural IT. We appreciate talent but are also keen to have people who have the aptitude and the attitude to go that extra mile.

Send your resumes to careers@neuralit.com (Please note only the shortlisted candidates would be interviewed.)

Client Servicing Representative
Industry Type: CRM / Call Centres / BPO

Designation: CSR / Sr. CSR

Qualification: Minimum HSC Passed

Experience: 6 months to 4 years

Skills Required:
Excellent Communication skills.
Negotiation skills.
Knowledge of US Collection / Sales process.
Computer Literate.
Leadership and team motivational skills are a prerequisite for this role.
Must be confident, energetic and committed.
Self Motivated, target oriented.

Roles & Responsibilities:
Internet search.
Document Generation, Data Validation.
Making US Outbound calls, Accuracy with record keeping.
A responsible attitude.
Need to achieve team targets.

Shift Timings: Day / Night

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Data Processor
Industry Type: BPO

Designation: Data Processor

Qualification: Any Graduate

Experience: 0 to 2 years

Skills Required:
Excellent Computer Operating skills.
Good Communication skills in English.
Knowledge/Abilities Required: MS-Word, MS-Excel, and Internet Applications.

Roles & Responsibilities:
Reporting daily work to Team Lead.
Document Generation.
Generating New Claims.
Data Capturing & Processing.
File Association & Updations.

Shift Timings: Night

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Project Coordinator
Industry Type: IT

Designation: Project Coordinator

Qualification: Any Graduate in the fields of IT or engineering.

Experience: 2 to 3 yrs in Project Coordination.

Skills Required:
Proven working experience of project Coordination in the information technology sector .
Technical background with understanding and/or hands-on experience in software development and web technologies .
Excellent client-facing and internal communication skills .
Excellent written and verbal communication skills .
life Cycle using Agile/Scrum and Iterative Methodologies; knowledge of artifacts .
Budget accountability.
Ability to engage clients and build strong trust and rapport .
Strong adherence to process and protocols .
Strong experience with Plan view .
Ability to detect and resolve problems - drive results to completion.
Work independently across project and program domains .
Strong ability to facilitate meetings .

Roles & Responsibilities:
Developing schedules and methods for measuring results.
Requirement Gathering through SRS.
Guiding and performing strategic analysis for the project.
Organizing and managing all phases of the project to ensure on-time completion.
Assembling and coordinating project team members; assigning individual responsibilities.
Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products.
Planning and overseeing the preparation and dissemination of project communications.
Manage budget and resources to deliver project expectations on time.
Perform detailed project planning and scheduling, critical path analysis and project reporting for multiple IT projects.
Assure that the project management disciplines are adhered to resulting in integrity of project scope, budget, schedule, benefit and quality results; status reporting.
Urgency and focus on application delivery, integration delivery, E2E quality assurance, infrastructure and production readiness.
Quick to obtain knowledge on Plan view project management financial tool.
Project Follow ups

Shift Timings: Day / Night

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai
Software Engineer
Industry Type: IT

Designation: Software Engineer / Senior Software Engineer

Qualification: Any Graduate

Experience: 1 to 4 years

Skills Required:
Mandatory - PHP, MySQL with Strength in AJAX.
Sound knowledge of Linux.
Knowledge of DRUPAL would be preferable.

Roles & Responsibilities:

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Business Development Officer
Industry Type: CRM / Call Centres / BPO / IT

Designation: Business Development Officer

Qualification: Any Graduate / MBA - Marketing

Experience: 0 to 2 yrs in Marketing.

Skills Required:
Excellent verbal communications skills.
Strong presentation skills.
Ability to multi-task, prioritize and manage time effectively.
Comfortable making calls and communicate with customers.
Knowledge in basic computer, internet, office and related web applications.
Excellent Convincing Skill.
Ability to handle multiple tasks simultaneously in an organized way.
Lead Generation, Pitching, Explaining products, sending proposals and fixing appointments, keeping track of all leads, convincing leads.
Working Knowledge of Computer (Word, Excel), Internet.

Roles & Responsibilities:
Source new sales opportunities through inbound/Outbound lead follow-up
Understand customer needs and requirements
Route qualified opportunities to the appropriate executives for further development and closure
Close sales and achieve quarterly quotas
Research, identify key players and generate interest.
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals
Perform effective online demos to prospects
Have to fulfill customer's queries over phone and maintain email to follow up contacts, sales and queries
Maintain daily, weekly report in professional manner.
Apart from contacting previous customers will have to reach out for new customers
Maintain professional relationship with Client.

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Digital Media Writer
Industry Type: IT

Designation: Digital Media Writer

Qualification: BA (English) / BMM / Any other equivalent degree in Advertising

Experience: 1 year – 4 years

Skills Required:
Impeccable at interpersonal and professional communication
Receptive to feedback and revisions
Familiar with advertising, non-advertising, and direct-response copy
Excellent knowledge of content strategy and creation
Working knowledge of content management systems
Significant writing, proofreading, research, and editing skills
Exceptional time-management and organization skills

Roles & Responsibilities:
Create original, modern, and relevant copy
Develop ideas around the chosen copy themes alongside the creative team for various channels of communications
Interpret the product's core message, target audience, and other marketing requirements
Carry out superior research
Change and integrate the copy's tone of voice as required by the company
Work on the copy within the time allotted and buffer deadlines
Collaborate with members of the creative team to visualise and build campaigns
Optimize online copies for maximum reach
Source images when necessary
Edit and proofread copy for style and structure
Thrifty with advertising budgets

Shift Timings: Day

Salary Range: Industry Standards

Location: Airoli, Navi Mumbai
Language Editor
Industry Type: CRM / Call Centres / BPO / IT

Designation: Language Editor

Qualification: B.A. - English/Mass Communication/Journalism

Experience: 2 to 3 yrs in Editing / Writing.

Skills Required:
Excellent verbal and written communications skills.
Methodic approach and an eye for detail.
Ability to multi-task, prioritize and manage time effectively.
Ability to handle multiple tasks simultaneously in an organized way.
Meet the specified deadlines with good quality.
Working Knowledge of Computer (Microsoft office), Internet.
Perform style editing, proof collation and editorial proof reading.
Responsible for accuracy of the content in all stages.
Understand client feedback and ensure that the errors are not repeated.
Versatility in rephrasing the sentence.

Roles & Responsibilities:
Working with all types of written communications provided in English by the firm
Proofreading / Correcting errors, punctuation, grammar usage, clarity of expression, capitalization, consistency.
Editing
Copywriting

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Legal Associate
Industry Type: CRM / Call Centres / BPO / IT / LPO

Designation: Legal Associate

Qualification: LLB

Experience: 1 - 2 years.

Skills Required:
Drafting of legal document like Summon & Complaint; Verified Bill Particulars; Motions;
Carrying our legal research and preparing legal draft;
Good English communication skills.
Be able to works as a team player
Excellent observation and analytical abilities
Person must be confident, energetic and committed
Self Motivated

Roles & Responsibilities:
Supports case preparation by preparing case summaries, prepares pleadings;
Monitors and obtains discovery responses.
Exploring opportunities to add value to job accomplishments.
Develop cases by preparing and forwarding Summonses & Complaints
Preparing and filing discovery requests, preparing responses to opposing counsel
Drafting of Litigation documents, generating status reports.

Shift Timings: Day

Salary Range: Industry Standards

Location: Airoli, Navi Mumbai.
Medical Coder
Industry Type: CRM / Call Centres / BPO / IT

Designation: Medical Coder

Qualification: BHMS / BAMS / Bpharm / Mpharm, Certified training course in Medical Coding will be an added advantage

Experience: 0.6 months - 2 years.

Skills Required:
Sound knowledge of Medical terminologies, Investigations, Diagnostic Testing, Surgeries.
Proper understanding of various disease process, abnormal laboratory results, diagnosis and treatment.
Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-9-CM and CPT conventions
Strong Computer Skills
Verbal and written communication in English.
Strong ability to interpret medical records of the patients in different specialties.
Able to work under pressure and deliver expected daily productivity targets.
Ability to work with speed and accuracy.

Roles & Responsibilities:
Analyzing and understanding of medical reports with compilation in to a document to create a medical review.
Performs accurate chart reviews and assigns appropriate ICD-9 CM codes based on documentation in chart.
Identifies and reports issues or errors, such as incomplete or missing records and documentation, ambiguous or nonspecific documentation, or codes that do not conform to approve coding guidelines.
Demonstrates knowledge of various electronic records.
Performs accurate chart reviews and assigns appropriate ICD-9 CM codes based on documentation in chart.
Maintains 95% accuracy rate.
Understands and adheres to The Health Insurance Portability and Accountability Act (HIPAA) requirements

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Medical Content Writer
Industry Type: CRM / Call Centres / BPO

Designation: Medical Content Writer

Qualification: A degree in life sciences or pharmacology.

Experience: 1 to 2 yrs

Skills Required:
Good vocabulary and grammar knowledge for effective medical report writing.
Clear, concise, scientific style of writing with a high level of attention to detail.
1-2 years of experience as a Medical Record Reviewer.
Good computer literacy and a familiarity with Microsoft Office applications.

Roles & Responsibilities:
Review Medical reports, complex scientific information, medical terminologies and documents.
Document all related injuries/events and arrange them in a chronological order.
Create narrative summaries highlighting all the events and injuries.
Create a legal draft pursuant to the Applicable State Rules of Civil Procedure.
Compile news/articles/blogs/posts for the website.
Develop and maintain necessary templates, formats, and styles to ensure that documents generated meet industry, regulatory, internal, and client requirements.
Preparation of medical-legal marketing promotional materials.

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai
Medical Transcriber
Industry Type: CRM / Call Centres / BPO / IT

Designation: Medical Transcriber

Qualification: Bsc. (Nursing) / Bpharm / Mpharm

Experience: 6 months to 2 years

Skills Required:
Proficiency with personal computers and word processing software.
Normal hearing acuity .
Excellent listening skills .
Good with English grammar

Roles & Responsibilities:
Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.
Transcribe dictation for a variety of medical reports.
Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.
Ability to operate word processing equipment, dictation and transcription equipment, other equipment as specified to troubleshoot as necessary

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Medical Writer
Industry Type: CRM / Call Centres / BPO

Designation: Medical Writer

Qualification: B.A.M.S / B.H.M.S / B.U.M.S

Experience: 6 months to 4 years

Skills Required:
Sound knowledge of Pharmacology.
Proper understanding of various disease process, abnormal laboratory results, diagnosis and treatment.
Writing skills required.
Computer Skills.
Verbal and written communication in English.
Medical Summarization with thorough knowledge of medicine based on experience of working in hospital and its associate processes.

Roles & Responsibilities:
Analyzing and understanding of medical reports with compilation into a document to create a medical review.
To draft a case in a chronological order that includes patient's history, disease process, assessment and intervention.
The job involves medical review by electronic adaptation of patient health records.
Proper channelizing of disease process.

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Probationary Officer
Industry Type: CRM / Call Centres / BPO / IT

Designation: Probationary Officer

Qualification: Bpharm / Mpharm

Experience: 0 to 1 year.

Skills Required:
Sound knowledge of Medical terminologies, Investigations, Diagnostic Testing, Surgeries.
Proper understanding of various disease process, abnormal laboratory results, diagnosis and treatment.
Writing skills required.
Computer Skills
Verbal and written communication in English
Superior English language skill
Proven skills in writing and editing documents for publications, including interpretation and summarization of complex medical report across multiple studies and phases
Knowledge of methods and techniques for analysis and presentation of statistical results
Excellent literature reviewing capabilities
Excellent data interpretation and presentation skills
Clear, concise scientific style of writing with a high level of attention to detail
Ability to work under tight timelines

Roles & Responsibilities:
Analyzing and understanding of medical reports with compilation in to a document to create a medical review.
Reviewing medical records and producing an accurate summary of the patient's medical history.
To draft a case in a chronological order that includes patient's history, disease process, assessment and intervention.
The job involves summarization of medical reports to prepare a draft against insurance companies for reimbursement of claims.

Shift Timings: Day

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
SEO Manager
Industry Type: IT

Designation: SEO Manager

Qualification: Bachelor’s degree in marketing, advertising, communications or related field.

Experience:

Skills Required:
Solid understanding of digital marketing best practices.
Must have an active social media presence.
Must have proven working experience in digital marketing, including experience in website development, SEO, search and display campaigns (including A/B testing), and email marketing.
Working knowledge of website analytics tools
Must have excellent writing and speaking skills – must be comfortable speaking in front of large groups of people, including organizational leadership.
Must demonstrate creativity and out-of-the-box thinking.
Must have a very positive, can-do attitude.
Must be able to thrive in a fast-paced, deadline-driven environment and work on multiple tasks with a variety of departments, divisions, and team members.
Must be a self-starter able to take action without direction.
Must be flexible and able to handle quick turnaround asks.
Must know when to push back on requests/recommendations and when not to.
Comfortable teaching social media to others (some internal evangelizing will be required).
Must be aware of changing trends in Social Media.

Roles & Responsibilities:
Work closely with business stakeholders and other functional areas to transform strategic initiatives and business needs into digital campaigns.
Plan and design Digital Marketing Strategies.
Act as the project manager within the organization to manage all digital and social media marketing initiatives.
Coordinate marketing updates to the Relevant website, including the homepage and marketing-focused landing pages.
Aware of latest Brand Marketing strategies.
Handling Customer Issues on Social Media.
Coordinate reporting efforts with our marketing analytics team to analyze general performance as well as specific campaigns and leverage these findings for future recommendations.
Serve as the eyes and ears of the company brand on social media, and bring opportunities to the appropriate parties when they are presented.
Serve as the organization’s expert in all things related to social media and digital marketing.
Manage the organization’s YouTube channel, including uploading videos, imagery, tags, and descriptions and ensuring videos are removed as necessitated.
As necessary, attend company-sponsored events to cover from a social media perspective (live tweeting, sharing photographs, etc.)
Manage the company’s social media influencer campaigns.
Some budget management will be required.

Shift Timings: Day

Salary Range: Industry Standards

Location: Airoli, Navi Mumbai
Social Media Executive
Industry Type: IT

Designation: Social Media Executive

Qualification: M.A. / B.A. in English

Experience: 1yr to 2yrs.

Skills Required:
Social Media Marketing.
Team player as well as ability to take up independent task and mentor the team.
Flexible
Excellent English Communication Skills
Intermediate Image Design using Social Media Tools.

Roles & Responsibilities:
Social Media Optimization
Prepare weekly / monthly plans for SMO
Scheduling & Tracking of published posts
Tracking of prospects
Interacting with prospects through text
sharing prospects with sales team
Reports
Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages

Shift Timings: Mid Shift

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Software Tester
Industry Type: CRM / Call Centres / BPO / IT

Designation: Software Tester

Qualification: Any Graduate / Diploma

Experience: 0 - 2 yr.

Skills Required:
Certified Software Testing professional.
Develop test coverage matrices to maximize testing efficiency.
Use optimization techniques to minimize the number of test cases and time effort while maximizing test coverage.
Drive the resolution of important defects to responsible project manager.
Act as a technical expert in at least one area of system testing on assigned projects.

Roles & Responsibilities:
Test networking features across OS platforms.
Develop test plans and follow guidelines set by test plan.
Build test environments and update bug database.
Track software engineering, test processes and procedures.
Perform programming depending upon project or group.
Deliver project quality with development teams.
Report on project testing status.
Test for systems including in-house software or integrated software/hardware.
Develop automated tests to improve reliability and repeatability of frequently run software tests.

Shift Timings: Day / Night

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
System Administrator
Industry Type: CRM / Call Centres / BPO / IT

Designation: System Administrator

Qualification: Diploma / Any Graduate / HSC

Experience: 6 months to 1 year.

Skills Required:
Experience with Linux, including system and network administration
Understanding of Linux clusters, compilers, schedulers and common HPC applications.
Understanding of enterprise environments and datacenters.
Experience writing shell scripts.
Proven verbal and written communication skills with a track record of problem solving without escalations.
Good problem solving skills with the ability to work independently to resolve issues.
Experience in installation, configuration and support of Linux servers.
Knowledge of Squid Proxy Server, Samba, FTP, NFS amp; DNS Servers.
Familiar with Server log Management.
Familiar with Systems Administration duties storage management, memory, hardware and software configuration.
Willing to work in day/night shifts.
Red Hat Certified Engineer (RHCE) would be an added advantage.

Roles & Responsibilities:
Server hardware trouble-shooting and repair.
Writing shell scripts.
Installation, configuration and support of Linux servers
Server log Management.
Systems Administration duties, storage management, hardware and software configuration

Shift Timings: Rotational

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Team Leader - Operations
Industry Type: CRM / Call Centres / BPO / IT

Designation: Team Leader - Operations

Qualification: Any Graduate

Experience: 3 year – 5 years

Skills Required:
Excellent Computer Operating skills.
Good Communication skills in English.
Knowledge/Abilities Required: MS-Word, MS-Excel, and Internet Applications.

Roles & Responsibilities:
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines for targets.
Oversee day-to-day operation
Monitor team performance/targets and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities

Shift Timings: Night Shift

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.
Team Leader – Legal
Industry Type: LPO

Designation: Team Leader - Legal

Qualification: LLB

Experience: 1 year – 3 years

Skills Required:
Excellent Computer Operating skills.
Good Communication skills in English.
Drafting of legal document like Summon and Complaint; Verified Bill Particulars; Motions;
Carrying our legal research and preparing legal draft;
Be able to works as a team player
Excellent observation and analytical abilities
Person must be confident, energetic and committed
Self Motivated

Roles & Responsibilities:
Monitors and obtains discovery responses.
Supports case preparation by preparing case summaries, prepares pleadings;
Exploring opportunities to add value to job accomplishments.
Develop cases by preparing and forwarding Summonses & Complaints
Preparing and filing discovery requests, preparing responses to opposing counsel
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines for targets.
Oversee day-to-day operation
Monitor team performance/targets and report on metrics
Motivate team members
Discover training needs and provide coaching
Drafting of Litigation documents, generating status reports.

Shift Timings: Day shift / Night Shift

Salary Range: Industry Standards.

Location: Airoli, Navi Mumbai.